BODY LANGUAGE - need to look the part and your head should be up and shoulders back
DELIVERY - talk loudly and slowly as if in a conversation with someone. It's important that the viewers can hear what you say and understand. Avoid speaking fast
WORDS - if reading off script it's important that you know what to say and that it sounds like your own words
EXPLAIN - remember that people who are listening may be someone you know
FLOW - try to avoid silences, gaps and saying 'erm'
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